Processing time


The oldest first application for earnings-related unemployment allowance currently waiting to be processed arrived on 2.6.2018.

The oldest follow-up applications currently waiting to be processed arrived on 11.6.2018.

Are you interested in following the processing of your own application? This information you will find in our Openetti-service in the section “Application processing status”, kindly see instructions here.

General information about the processing of applications, both for earnings-related unemployment allowance and job alternation compensation can be found here.


15.06.2018 The first application

If you got unemployed when school semester ended, you can send your first application on Sunday, 17 June 2018 the earliest (e.g. for 3-17 June 2018). Please check attachments needed from Applying for an earnings-related allowance. In the future, you can send your follow-up applications either in 4 calendar-week cycle (Mon-Sun) or in a calendar month cycle.

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06.04.2018 The first monitoring period of the active model

The first monitoring period of the active model started from the 1st of January 2018, and if you have received unemployment allowance during the 65 payment days, the first monitoring period ended 1 April 2018. The second monitoring period starts 2 April 2018. If you have not met the activity requirements, your allowance will be reduced by 4.65% starting from 2 April 2018.

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13.02.2018 Find the best time to call us

Our phone service serves you from 10 am until 2 pm from Monday to Thursday. The majority of the phone calls arrive at the beginning of the week, usually in the morning time, which means that the queue time can be several minutes. If your case is not urgent, we kindly recommend that you call us at the end of the week and in the afternoon.

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30.01.2018 Customer service with reservation

Starting from 1 February 2018, if you want to visit our customer service at the office, please make an appointment in advance.

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22.12.2017 Level of activity of the unemployed to be monitored from 1 January 2018

The level of activity of the unemployed as well as laid-off and part-time employees will be monitored from 1 January 2018 on a cycle of payment periods of 65 benefit days.

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15.12.2017 Confirmed legislative changes regarding unemployment security come into effect on 1 January 2018

New changes in legislation will extend mobility allowance and make starting business activities easier.

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18.07.2017 Changes in the delivery of post

According to Posti’s delivery day reform, the delivery of post has changed the way that the letter post will not be delivered on Tuesdays. We recommend to use our electronical Openetti service.

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06.04.2018 Attachments of your application

Four-point checklist

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13.02.2018 Easy steps to earnings-related allowance before the winter holiday – what, how and when?

Does your contract include a clause on an unpaid period when your workplace is closed for the winter holiday?

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03.01.2018 Taxation of benefits

Tax card and taxation of benefits paid by the fund in 2018

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