Our phone service is open from 10 a.m. until 2 p.m. from Monday to Thursday. The majority of the phone calls arrive at the beginning of the week, usually in the mornings. The first hour is always the busiest, which means that the queue time can be several minutes. We kindly recommend that you call us at the end of the week and in the afternoon.
You can see the submitted applications and attachments through Openetti (from 26.4.2018) in the section Applications – Application processing status. You can, for example, check how you have marked working hours on your application and which attachments you already have sent to the unemployment fund.
27.06.2018 About e-mails
When you send e-mail to Teachers’ Unemployment Fund, we always reply to you through a secured e-mail access. Some e-mail programs, e.g. Gmail, tend to forward our e-mails to the junk mail inbox so please check from there if you have not received a reply to your mailbox. This applies also to a situation where you have ordered a new password from the login page of Openetti.
15.06.2018 The first application
If you got unemployed when school semester ended, you can send your first application on Sunday, 17 June 2018 the earliest (e.g. for 3-17 June 2018). Please check attachments needed from Applying for an earnings-related allowance. In the future, you can send your follow-up applications either in 4 calendar-week cycle (Mon-Sun) or in a calendar month cycle.
The first monitoring period of the active model started from the 1st of January 2018, and if you have received unemployment allowance during the 65 payment days, the first monitoring period ended 1 April 2018. The second monitoring period starts 2 April 2018. If you have not met the activity requirements, your allowance will be reduced by 4.65% starting from 2 April 2018.
13.02.2018 Find the best time to call us
Our phone service serves you from 10 am until 2 pm from Monday to Thursday. The majority of the phone calls arrive at the beginning of the week, usually in the morning time, which means that the queue time can be several minutes. If your case is not urgent, we kindly recommend that you call us at the end of the week and in the afternoon.
The level of activity of the unemployed as well as laid-off and part-time employees will be monitored from 1 January 2018 on a cycle of payment periods of 65 benefit days.
New changes in legislation will extend mobility allowance and make starting business activities easier.